BUSINESS PERFORMANCE IMPROVEMENT
Private sector drivers for business performance improvement are profitability and shareholder value. Public sector drivers are government targets for efficiency and service delivery in a cost effective and timely manner. MMDC’s approach is to help clients to improve business processes, develop human resources and to manage change; listed below are some tools we use in helping our clients to deliver a better service to their clients:
Business process re-engineering (BPR)
Is the analysis and re-design of processes within organizations. BPR involves the total re-thinking of one or more of a company’s key processes. Process maps are tools that we use in BPR, and these illustrate how an organization completes a variety of activities to meet its customer requirements. The process model can be designed at the departmental level showing the systems, documents, roles (personnel) and interdependencies between departments that are involved in completing a particular task or it can be designed at the enterprise-wide level.
An efficiency review
Is an examination of how an organisation goes about in its business. It evaluates the resources, systems and procedures that are in place to manage activities such as corporate planning, procurement, or recruitment. It could cover just one function of the organization e.g. facilities management or it could cover the organization as a whole. The latter constitutes a “health check” alerting the organization to any weaknesses which merit further attention.
Process reviews
In process reviews, we map the current business processes looking at their costs and performance. We compare them with leading best practices and identify how they might be improved. The direct benefits include a reduction in time, improved accuracy, decreases in costs, and job fulfilment.
Business Development Support Services
01.
Business/NGO registration licensing and industry/sector requirements advise
03.
Contract Management, negotiations, drafting & reviews. Ideation management, Mentoring and coaching.
02.
Product development, marketing intelligence, promotional materials
04.
Funding advice, loans,
credit services, grants,
guarantee schemes,
equity.
CORPORATE STRATEGY AND BUSINESS PLANNING
- Planning and strategy can no longer be static, top down process. This is why MMDC emphasises the need for dynamic and responsive strategies for our clients.
- MMDC has extensive experience of hands-on strategy development in the public and private sector and hold the knowledge and skills to advice on a range of strategy and planning issues.
- MMDC works hands-on with client organisations to develop long-term strategies and strategic plans. Through commercial due diligence and feasibility studies
- MMDC conducts high-level strategic reviews that cover the identification of likely external pressures which could damage competitiveness, service delivery, and strategic options for development.
- This experience allows MMDC to comprehensively support organisations in all aspects of their short, medium and long-term business planning processes.
ORGANIZATIONAL DEVELOPMENT (OD)
Organizational Design is a structured approach to creating an organisation that can deliver the required business results. It is an on-going process of improving organizational performance and efficiency within a changing and challenging business environment. MMDC helps organisations in ensuring that there is in relation to the facets indicated below:
People
Developing core strategic competencies and organisational capabilities. Matching activity to the capability of the people, developing new capabilities and skills where necessary.
Management processes
Looks at the flow of activities, the processes used, how information is shared, setting direction, decision-making roles, boundaries, communication flow, learning and control.
Structure
Looks at how work is organised into functional, geographic, divisional, product / services, process (front-back and lateral) around client / customer segments.
Strategy and core work processes
Helping organisations to clarify what their business is, where they compete, what differentiates them and what work is key to deliver.
Rewards
Looks at how the organisation rewards to attract, retain and motivate employees as individuals or as teams.
BUSINESS FINANCIAL SERVICES CONSULTING
One of the critical success factors of running a business is knowing how much the value of a business is, how much the business makes or losses, and how far it is growing. Most businesses fail because they cannot recruit and pay a full-time accounting practitioner to help in all this. That is where MMDC comes in with its virtual financial officers to provide;
- Annual financial statements
- Monthly Management Accounts /Bookkeeping
- Processing of accounting records
- Drafting of cash flow projections
- Corporate tax consulting
BID (TENDER) PROCESS MANAGEMENT
In preparing a tender invite, specification is of significance in the tender documentation both for the organisation procuring goods and the supplying entity. Bid specification is of importance as it explains the features of the thing being procured; sets the functional specifications which are concerned with functions the goods are expected to serve, also sets the technical specification and standards that the product/ service procured has to meet for quality sake.
Evaluation of a tender entails examining all components of the bid, its compliance, and its completion, identifying best value for money bid, necessary skills captured in the bidding team, methods for comparison fair and just, we also support with adjudication of bids.
We help businesses get their bids early to the inviters. Tenders are advertised in few places and for a very limited time, a month or less. Working on a tender response is different from compiling a job application pack; it is a process one which in mind involves winning.
PROJECT PROPOSALS, PROJECT PLANNING AND MANAGEMENT OUTSOURCING
By combining knowledge, skills, tools and techniques to meet project activities and requirements, MMDC supports organizations from writing bankable project proposals to solicit new business or grants, once the project has been granted we become hands-on in planning, executing, monitoring and controlling the delivery of the project to its intended beneficiaries.
MONITORING & EVALUATION (M&E)
MMDC advocates that throughout every project phase monitoring and evaluation be entrenched. Our methods into M& E includes regular project site visits to develop an in-depth understanding of each programme and beneficiaries, measure progress, measure impact and or success of the programme; analysis of the value chain processes and outcomes. This covers also evaluation system design, planning and implementation of evaluation studies, data capturing, analysis and reporting.
SUPPLY CHAIN MANAGEMNT
Effective Supply Chain Management is increasingly becoming an important part to business processes. It influences how the business delivers its goods to the customers, timely and in the right manner, how such a business identifies suppliers and production materials at reasonable costs. MMDC is able to assist businesses understand supply chain maps, statutory policies and procedures that the entity has to comply with either inland or across the borders
RESEARCH SUPPORT AND CONSULTANCY
The pursuit of knowledge, understanding and how to respond to the needs of the society or customers lies in the heart of research. Our research services cuts across many specialties such as qualitative research, quantitative research, data processing, studies and report writing.
ENTERPRISE SUPPLIER DEVELOPMENT (ESD) AND SOCIAL ECONOMIC DEVELOPMENT (SED) PROGRAMMEST
Developing small businesses is a national imperative and a shared responsibility towards building the economy, advancing basic services to communities and creation of employment. Through consultancy and advisory, MMDC works with government, development partners and the private sector to create their ESD and SED strategies.
BUSINESS FINANCIAL SERVICES CONSULTING
Building a culture of global business leaders
Eminence Global Business institute is a training and development arm of MMDC. The institute is dedicated to empowering personnel in various fields of management including financial accounting for non-accountants, cost and management accounting, human resources, business planning, reward and performance appraisal and supply chain management. We also advance training to government and Civil Society organizations in areas of fundraising and proposal writing, principles of internal NGO management, financial management for NGO’s, organizational ethics and leadership and understanding the civil society, kindly request Eminence prospectus for more.
Finance for non-financial managers
Resource mobilization
Social innovation & entrepreneurship.
Project Management, monitoring & evaluation for non-project managers
Entrepreneurship Series: Strategic thinking for growth
Leadership Series: Building effective committees and boards
